Terms of Service

Free and Premium tiers

• Free (with an account): unlimited single-source DOI/ISBN/URL lookups, batch normalization up to 5,000 characters per day, no DOCX export.
• Premium ($5/month, billed via Paddle): everything in Free, uncapped, plus DOCX export.

Billing and cancellation

Premium is billed monthly and renews automatically until canceled. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to payments, handles invoicing, collects any applicable tax, and processes returns. You can cancel at any time; canceling stops future renewals, but you keep Premium access through the end of the period you've already paid for. We do not offer partial refunds directly; all refund requests are processed by Paddle in accordance with their consumer terms and applicable regional laws.

Accuracy of citations

Single-source lookups pull metadata directly from Crossref and OpenLibrary and are only as accurate as those databases. Batch normalization and manual entries use AI-assisted extraction to parse unstructured text, which can make mistakes on messy or ambiguous input. You're responsible for checking the final citations against the original source before submitting academic work — MakeCitation is a formatting aid, not a substitute for your own verification.

Acceptable use

You are granted a limited, non-exclusive license to use MakeCitation for your personal or professional formatting needs. Don't abuse the service — no automated scraping or bulk querying outside normal use of the tool, and no attempting to bypass rate limits or tier restrictions. You may not attempt to decompile, reverse engineer, or copy any software contained on MakeCitation, nor may you mirror the service on any other server or resell/redistribute access to MakeCitation as your own product.

Limitation of liability

MakeCitation is provided "as is," without warranties of any kind. To the extent permitted by law, we aren't liable for indirect, incidental, or consequential damages arising from your use of the service, including errors in generated citations. Our total liability for any claim is limited to the amount you paid us in the three months before the claim arose.

Termination

You can stop using MakeCitation and delete your account at any time. We may suspend or terminate access for accounts that violate the acceptable use terms above.

Age requirements

MakeCitation is not intended for children under 13. By using the service, you confirm you are at least 13 years old, or of the legal age of digital consent in your country.

Changes to these terms

If we make a material change, we'll update this page and revise the date above. Continuing to use MakeCitation after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of Ukraine.